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July 07, 2009


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360 assessments

Couldn't agree with you more, Sean. I find it hard to understand why so many people expect compensation after one simple referral. It just doesn't make sense with all the information available on the internet, everyone can find what they're looking for.

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Great post! In a successful business you have to create relationships with your clients. Gain their trust so they continue to do business with you and refer you to their friends. If you are dishonest or hide things in your proposals you're shooting yourself in the foot for future business.

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It's sometimes difficult to keep those that work on commission happy.

Bernard Nolan

I own a window cleaning business. I have a wonderful relationship with hundreds of clients. As I am cleaning windows, I see many potential problems and existing problems with the interiorand exterior of homes. For years I have not been satisfied with anyone in the painting or construction industry that I would refer to my customers. I have recently come across a group of very trustworty and competent individuals in these industries. Their business is slow these days. I have ample customers with legitimate needs. I can refer these great guys to my customers. General contractors exist solely by marking up their subcontractors work by 20%. How is this different in my case and if it is transparent and I believe in the work of these guys, why is is "wrong?

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